no posts going out
hi there,
i think i have everything set up correctly, but can you guys check. i've gotten no posts out and my bot reads - "1 job type / last active {{count}} minutes ago"
thanks!
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Support Staff 2 Posted by Paolo Miguel on 19 May, 2011 07:55 PM
irenesterling1,
Thanks for contacting us. Can you advise us your tweethopper and twitter account that are having issues?
Paolo
Support Staff 3 Posted by Josh Owens on 20 May, 2011 02:50 AM
irenesterling1,
Are you using the feed tweet job? If so, are you using Yahoo Pipes?
4 Posted by minesweeper on 20 May, 2011 11:24 AM
Josh, I'm having the same issue as the OP and I am using Yahoo Pipes. I'm on the "Skip" plan and no more posts are coming out. Thanks for any help you can provide and let me know if you need more information.
Update: There are now a few tweets going out (not as many as I had expected, 3 tweets instead of 10, but that may be due to a problem on my end) Am I right in thinking that tweets only go out once an hour from Tweethopper? Is there a way to change this, for example every 10 minutes? Thanks for letting me know..
Support Staff 5 Posted by Josh Owens on 20 May, 2011 03:04 PM
Alex,
Right now, using Yahoo pipes has us limited to 200 feeds every 10 minutes, for checking. We normally check all our feeds every 10 minutes, so with more than 200, we have to scale out and only check some of the Yahoo Pipes feeds every 10 minutes.
With a hard limit of 200, that means as our user base grows, the read times will slow. We are working on new features that should help us get around the ip restrictions with Yahoo Pipes, and they should be ready in about two weeks.
6 Posted by minesweeper on 20 May, 2011 03:05 PM
Alright, thanks for your answer.
7 Posted by natashawong32 on 23 May, 2011 09:25 AM
Hi,
I just sign up and setup a feed job (yahoo pipes)
Feeds get updated every minute..
Job was setup 14 hours ago and only 24 tweets were posted. (feed gets updated every minute so i should have been much more)
When i check my tweet hopper account i get below error message:
1 job type / last active about {{count}} hours ago
tweethopper user id: natashawong32
can someone from support please check?
Thanks & regards,
Natasha
Support Staff 8 Posted by Paolo Miguel on 23 May, 2011 02:10 PM
natashawong32,
We will check your issue asap. Thanks!
Paolo
9 Posted by natashawong32 on 24 May, 2011 04:44 AM
Hi,
It seems that yahoo pipes have not white listed tweet hopper ip.
So guys using yahoo pipes don't lose your time here.
Cheers,
Natasha
10 Posted by 140rt on 31 May, 2011 07:10 PM
Having the same problem using yahoo pipes. no posts going out.
Has this been fixed yet?
Support Staff 11 Posted by Josh Owens on 31 May, 2011 07:13 PM
Actually,
We deployed a large upgrade to our job system last night and have been trying to tune it all day. The feed tweet jobs are just now starting to flow again, but you should see something soon.
The new setup should afford us more capacity with Yahoo Pipes, we will try to tweak it more to the max soon.
Support Staff 12 Posted by Paolo Miguel on 03 Jul, 2011 08:10 PM
Hello Everyone,
I believe this issue has already been fixed after the upgrade. I will now close the ticket. Let us know if you have any other concerns. Thanks!
Paolo
Paolo Miguel closed this discussion on 03 Jul, 2011 08:10 PM.