How can Tweethopper reduce the "Error: Rate limit exceeded" messages that are showing up more frequently?

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dadministrator

27 Jan, 2011 04:27 PM via web

Error: Rate limit exceeded - please wait 1 minute before shortening further URLs.

  1. Support Staff 2 Posted by Josh Owens on 29 Jan, 2011 02:41 PM

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    Dadministrator,

    Are you using a custom bit.ly api key?

  2. 3 Posted by dadministrator on 30 Jan, 2011 01:06 PM

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    No

  3. Support Staff 4 Posted by Josh Owens on 31 Jan, 2011 05:37 PM

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    Ted,

    I've contacted Bit.ly to let them know we are hitting rate limits and they are looking into it. In the meantime, if you wanted to setup a custom bit.ly api key, that would likely stop the issue immediately, based on the feedback they gave me.

  4. 5 Posted by dadministrator on 02 Feb, 2011 11:52 AM

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    OK - I've done that, seems to be helping so far - will monitoring for a few more days, then turn back on the bots I've stopped or transferred to other engines and see if it keeps up...

  5. Support Staff 6 Posted by Paolo Miguel on 16 Feb, 2011 07:21 AM

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    dadministrator,

    Are you still having issues with bit.ly so far?

    Paolo

  6. Support Staff 7 Posted by Paolo Miguel on 06 Mar, 2011 03:47 PM

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    dadministrator,

    We're assuming that the issue has already been resolved since we did not hear from you. I will now close the ticket. Don't hesitate to contact us should you have any other issues. Thanks!

    Paolo

  7. Paolo Miguel closed this discussion on 06 Mar, 2011 03:47 PM.

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