RSS bot not working
We posted an article at 12:32 pm (Pacific Time) on the WordPress site that is our RSS source, and it is now 16:10 (Pacific Time), and the article has yet to be tweeted.
(The RSS Tweet bot was working fine early this morning, by the way.)
Joan Starr
***@ucop.edu
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Support Staff 2 Posted by Josh Owens on 01 Aug, 2010 01:33 PM
Joan,
Sorry for the delayed response, I was on vacation. The job runner was hung when you submitted this ticket, when I got home later that afternoon, I saw and restarted the job runner.
Thanks for alerting me to this trouble!
--Josh
Josh Owens closed this discussion on 01 Aug, 2010 01:33 PM.
joan.starr re-opened this discussion on 01 Aug, 2010 06:28 PM
3 Posted by joan.starr on 01 Aug, 2010 06:28 PM
Hi Josh,
Thanks for fixing the problem. Are you saying the problem occurred while you were on vacation? If so, I hope you are able to arrange for backup while you are on vacation in future. You have a great product, so more and more people will be depending on it.
Best,
--Joan
-----Original Message-----
From: Josh Owens on behalf of Josh Owens
Sent: Sun 8/1/2010 6:35 AM
To: Joan Starr
Subject: Re: RSS bot not working [Problems]
Support Staff 4 Posted by Josh Owens on 04 Aug, 2010 07:51 PM
Joan,
The problem did occur while I was at the zoo with my family, during my "working" vacation. I fixed it, but I am looking into getting someone to help regularly with small things like quick fixes and server reboots.
--Josh
Josh Owens closed this discussion on 04 Aug, 2010 07:51 PM.