Home → Problems →

Cant reset pw, sign in or anything

Julien McCray

18 Mar, 2010 01:01 PM via web

Admin Functions

• Edit
• Remove

it says my email isnt in the system but I just received confirmation message after joining.

Username: DickieMan

Email: ***@sxorpien.com

Your help is greatly appreciated. Thanks.

1. Support Staff 2 Posted by Josh Owens on 18 Mar, 2010 02:13 PM

   

   Julien,

   When I go to the sign in page (http://tweethopper.com/signin) and put in
   your email and a blank password, it tells me the password is invalid. What
   is the error you see on that page when you try to sign in (the red box)?

   Admin Functions

   • Edit
   • Remove

2. 3 Posted by Julien McCray on 18 Mar, 2010 02:24 PM

   

   mine says email is invalid however im receiving mail from tweethopper to the email in question.. go figure.

   Admin Functions

   • Edit
   • Split
   • Remove

3. Support Staff 4 Posted by Josh Owens on 18 Mar, 2010 02:56 PM

   

   I am using ***@sxorpien.com as your email. Is that what you are
   using? Give it a try again and I will watch the logs.

   Admin Functions

   • Edit
   • Remove

4. 5 Posted by Julien McCray on 18 Mar, 2010 03:37 PM

   

   Couldn't log you in as '***@sxorpien.com'

   Admin Functions

   • Edit
   • Split
   • Remove

5. 6 Posted by wendy on 05 May, 2010 02:34 PM

   

   We saw that there was a log in but your subscription is inactive. Let us know if you need anymore help on this. Thanks.

   Admin Functions

   • Edit
   • Split
   • Remove

6. wendy closed this discussion on 05 May, 2010 02:34 PM.

Comments are currently closed for this discussion. You can start a new one.