Random Tweet Problem Again
Okay, this time I have saved one of the random tweets that came from tweet hopper and does not match any criteria in our feed.
http://twitter.com/losangelesbars/status/10364406389
Tonight this happened in multiple twitter accounts, all from tweet hopper.
Help? Thanks!
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2 Posted by chris on 12 Mar, 2010 05:55 PM
More tweets. Almost all of these on the first page are not tweets from our feed.
http://twitter.com/losangelesbars
3 Posted by chris on 12 Mar, 2010 06:04 PM
Can you guys give me a confirmation that you have seen these tweets cause I need to delete them. Thanks, Chris.
Support Staff 4 Posted by Josh Owens on 12 Mar, 2010 07:40 PM
Chris, go ahead and delete, I am looking into it. I have several ids to try and track it down.
5 Posted by chris on 12 Mar, 2010 07:43 PM
Cool, thanks!!!!
Support Staff 6 Posted by Josh Owens on 12 Mar, 2010 07:50 PM
Chris,
It appears they came from: http://twitter.com/LA_Love. I can't see their stream myself because they are protected. Can you see their stream?
Josh Owens closed this discussion on 12 Mar, 2010 07:50 PM.
chris re-opened this discussion on 12 Mar, 2010 07:52 PM
7 Posted by chris on 12 Mar, 2010 07:52 PM
No, I can't. The weird thing is that none of the tweets had
#losangelesbars.
I will remove that feed and anyone that has a private account.
How did you figure that out?
Chris
8 Posted by chris on 12 Mar, 2010 07:52 PM
And is there a way to ignore accounts that are private?
Chris
Support Staff 9 Posted by Josh Owens on 12 Mar, 2010 07:57 PM
Chris,
The feed is: http://search.twitter.com/search.atom?q=%23losangelesbars+from%3ALA.... It doesn't look like a search for a hashtag, but for a person. As for ignoring private tweetstreams in search, I can poke around with the api team.
I might have time this weekend to slap together a quick page that might let you see tweets from us and what job/source caused it... It would be rough and hidden for now, but might help you track down rouge tweets faster.
Also, I am curious, why did you use hootsuite when you had issues? I haven't used it myself, but I do plan to branch into areas like tweeting from the site, timed tweets, etc. Just looking for ideas as I get more dev time.
Josh Owens closed this discussion on 12 Mar, 2010 07:57 PM.
Josh Owens re-opened this discussion on 12 Mar, 2010 08:00 PM
Support Staff 10 Posted by Josh Owens on 12 Mar, 2010 08:00 PM
Chris,
According to the bottom paragraph of this page: http://help.twitter.com/forums/10711/entries/14016 - A protected tweet is protected.
My guess is they made themselves public to get in the search stream, then private again. It seems like they would have to really target your accounts to pull this off - any ideas on who added that feed? Do you just update your accounts, or do you guys share a username/password between all of the guys working on the bartweets app?
11 Posted by chris on 12 Mar, 2010 08:21 PM
No, we add every feed personally based off a user signing up. The has
tag is the %23losangelesbars. So any tweet from a person with that hash
and their username feeds tweet hopper. And when it get's retweeted,
normally it has the hash still intact. Those random tweet did not have
#losangelesbars.
Chris
Support Staff 12 Posted by Josh Owens on 12 Mar, 2010 09:18 PM
Chris,
They may have had the hash tag, The bit.ly link munged the full tweet. The
bit.ly link should give us an id, I will follow up with the api team.
13 Posted by chris on 14 Mar, 2010 01:55 AM
Okay now Boulderbars is getting random tweets. One constant with this
problem is they almost always are in a different language. Please help!
Chris
at 3:18 PM, Josh Owens <***@tenderapp.com
> wrote:
Support Staff 14 Posted by Josh Owens on 15 Mar, 2010 01:44 AM
Chris,
Sorry I didn't respond last night. I was in a movie and then came home to find the internet down... After investigating some, I found my basement covered in an inch of water - my router power supply was in that inch of water.
I am back up, one thing that will help me track down the issue is the tweet id and the text of the message, once I have that I can track down the messages in the tweethopper database. You can also remove the tweets once I have that info.
15 Posted by chris on 15 Mar, 2010 03:07 AM
Hi Josh,
I deleted those tweets. This keeps happening with many of our
accounts. I'm sure it will happen again, it's been pretty regular even
after I remove people with protected accounts.
Chris
16 Posted by chris on 16 Mar, 2010 04:25 PM
Ok, more random tweets. This time @denverbars.
Chris
Support Staff 17 Posted by Josh Owens on 16 Mar, 2010 04:48 PM
Chris,
I see you said something about #smartgrid hash tags. Do you have ids and/or messages for me?
18 Posted by chris on 16 Mar, 2010 05:27 PM
I don't know what you're talking about. We don't use the hash
#smartgrid. For @denverbars the hash should be #denverbars.
Chris
19 Posted by chris on 16 Mar, 2010 05:28 PM
Oh, I think Evan must of deleted those tweets. Did you not see them?
This sucks.
20 Posted by chris on 17 Mar, 2010 02:27 AM
Okay now @austinbars is showing random tweets. all tweets using
#badgirlsclub should be retweeted.
Support Staff 21 Posted by Josh Owens on 17 Mar, 2010 02:33 AM
Looking at it now. So the tag for #badgirlslclub should be retweeted?
22 Posted by chris on 17 Mar, 2010 02:55 AM
No. It should not. View our feeds to see that #austinbars and the
username are required.
23 Posted by chris on 17 Mar, 2010 03:44 PM
For instance this tweet -
http://twitter.com/Aleeeheartsies/statuses/10598753575
That user is not one of our approved reviewers, she does not have a feed
for austinbars. Why did tweet hopper retweet this message.
Same for all of these tweets. None of these people match any of our
feeds for @austinbars.
http://twitter.com/Connierockzz/statuses/10598752392
http://twitter.com/brittneyyjensen/statuses/10598752164
http://twitter.com/Rinavon/statuses/10598750169
http://twitter.com/BoiiToyBrian/statuses/10598749831
But all of these tweets do seem to have something in common, they seem
to all be people having a conversation for the bad girls club, some with
that hash, some without.
24 Posted by chris on 17 Mar, 2010 05:42 PM
Let me recap the problem. We only retweet specific tweets that have the
keyword = #austinbars and only from specific people that have signed up
as bar reviewers. If you cut and paste the feed URLs into a browser you
will either see tweets that meet the criteria or nothing. Note: When
pasting into a window to view, you need to remove the .atom file
extension from the feed url.
So, I've checked every bar reviewers feed url and none of them show
these random tweets, so why is tweet hopper retweeting these?
It's either your system or twitter but I can't see where twitter is
messing up the feed.
Have you had a chance to view the last
Support Staff 25 Posted by Josh Owens on 17 Mar, 2010 06:11 PM
Chris,
I did see the issues from @austinbars last night and started diving into that data as well. I will do a deep dive into the code later tonight and do some sanity checking and more comprehensive logging on where the tweets come rom.
26 Posted by chris on 18 Mar, 2010 12:52 AM
Okay, we got a ton more tweets for @austinbars. We had to disable the entire bot for now, so we don't look like spammers to our followers. Obviously, we can't go too long with our service turned off, so please keep me in the loop.
Chris
27 Posted by chris on 19 Mar, 2010 03:25 PM
Hi Josh,
Any luck?
Chris
Support Staff 28 Posted by Josh Owens on 22 Mar, 2010 12:43 AM
Chris,
Yes, I did look into it a bunch more. I also hired someone as an extra set of eyes for security inside the code. We couldn't find any bugs or security holes that would make this happen.
As an extra measure to help track the issue down, we did add more logging for now and we should have complete info on what is going on should it happen again.
29 Posted by chris on 22 Mar, 2010 12:55 AM
Okay, I restarted @austinbars. We haven't seen any of these in other
cities for a few days now.
Thanks,
Chris
Support Staff 30 Posted by Josh Owens on 22 Mar, 2010 04:20 AM
My gut tells me it is a problem with twitter search feeds, and I plan to discuss it with Marcel soon (he is on my api panel at railsconf), hopefully we can nail down the true cause.
Support Staff 31 Posted by Josh Owens on 03 Apr, 2010 11:43 PM
Resolving this. Please open a new one if the problem pops back up.
Thanks for being patient on this one, Chris.
--Josh
Josh Owens closed this discussion on 03 Apr, 2010 11:43 PM.