or Create a profile

Home → Problems →

multiple feeds fail authorization

pararius's Avatar

pararius

04 Mar, 2010 01:15 PM via web

We have a monthly subscription for 24 feeds. Some of the feeds are updating OK, but some are not. For example the Huur_Rotterdam feedbot says: @Huur_Rotterdam

(401): Unauthorized - Could not authenticate you.

I updated the bot with the login/password but it still won't update the twitter feed. Any advice?

  1. Support Staff 2 Posted by Josh Owens on 15 Mar, 2010 01:59 AM

    Josh Owens's Avatar

    Pararius,

    If you are seeing a 401, that is passed directly from twitter, so they are saying it is a 401. Are you 100% sure you are using the right twitter username and password?

  2. 3 Posted by pararius on 15 Mar, 2010 08:39 AM

    pararius's Avatar

    That's what I thought as well, but I can log in fine to twitter using the same credentials. Can I email you the twitter login info, maybe you can see what's wrong?

  3. 4 Posted by wendy on 05 May, 2010 02:41 PM

    wendy's Avatar

    Pararius,

    We have expanded our help desk staff to make sure issues don't fall through the cracks. I just wanted to follow up and see if your issue was resolved and if not how we can help you. Thanks so much!

  4. 5 Posted by pararius on 29 Nov, 2010 12:43 PM

    pararius's Avatar

    this issue was solved, thanks

Comments are currently closed for this discussion. You can start a new one.

3 people watching.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from Tweethopper or the discussion starter are required.

  • Re-open the discussion

Recent Discussions

18 May, 2012 08:34 AM Feeds not posting - again
18 May, 2012 08:31 AM account
04 Dec, 2011 10:26 AM twthpr.co links are invalid
02 Apr, 2012 06:00 PM Feeds are broken again and not posting.
17 May, 2012 09:44 PM I can't access my account.

Recent Articles

How to setup dm-tweet bot ?
How often does X job run for each bot ?