multiple feeds fail authorization
We have a monthly subscription for 24 feeds. Some of the feeds are updating OK, but some are not. For example the Huur_Rotterdam feedbot says: @Huur_Rotterdam
(401): Unauthorized - Could not authenticate you.
I updated the bot with the login/password but it still won't update the twitter feed. Any advice?
Support Staff 2 Posted by Josh Owens on 15 Mar, 2010 01:59 AM
Pararius,
If you are seeing a 401, that is passed directly from twitter, so they are saying it is a 401. Are you 100% sure you are using the right twitter username and password?
3 Posted by eduard on 15 Mar, 2010 08:39 AM
That's what I thought as well, but I can log in fine to twitter using the same credentials. Can I email you the twitter login info, maybe you can see what's wrong?
Support Staff 4 Posted by wendy on 05 May, 2010 02:41 PM
Pararius,
We have expanded our help desk staff to make sure issues don't fall through the cracks. I just wanted to follow up and see if your issue was resolved and if not how we can help you. Thanks so much!