TweetBots have stopped

Ted's Avatar

Ted

23 Oct, 2009 04:14 PM via web

Some of my tweetbots haven't updated for a day or two, now...how come? How can I check what the issue might be? The source RSS has most certainly changed....

  1. 2 Posted by SheaShizzle on 24 Oct, 2009 08:04 PM

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    This same problem has happened to me, both of my rss bots have stopped posting even though the dashboards says last activity is 2 hours ago they have not updated in 2 days. Whats up?

  2. 3 Posted by Mark on 28 Oct, 2009 11:48 PM

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    Yeah, One of my bots keeps being disabled.. REALLY annoying. It says "authentication error", but I'm sure the password is correct (since it was working 10 minutes ago). What gives?

  3. Support Staff 4 Posted by Josh Owens on 29 Oct, 2009 01:39 AM

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    Guys,

    We need example twitter usernames to track this stuff down. Please update this thread with that info.

    --Josh

  4. 5 Posted by SheaShizzle on 29 Oct, 2009 01:58 AM

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    My two bots are LB_Musicians and also LA_Musicians. The updating has started working again today as for some reason I FINALLY recieved a confirmation of my account email. The updating of the bots is also VERY irregular, your FAQ says that they update about every 20-30 mins, but that is not true

  5. 6 Posted by Mark on 29 Oct, 2009 02:23 AM

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    Oh, yeah, sorry about that.
    I have more than 1 bot in 1 account, but the one that keeps being disabled is @designfeed. The rest are doing fine.

  6. Support Staff 7 Posted by Josh Owens on 29 Oct, 2009 02:42 AM

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    Mark,

    I would talk to twitter, it says the account is under investigation.

    SheaShizzle,

    I am looking into your tweets, but we did have a recent outage due to server issues which was fixed up.

  7. 8 Posted by dadministrator on 29 Oct, 2009 12:49 PM

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    I had to switch my most important Bots over to Twitterfeed, since they were down for many days...the remaining ones look like they're working again, but very sluggishly...all-in-all, quite unreliable and inconsistent. Some of my accounts, like @napawinecountry, can take 10-12 hours to update (vs. the advertised 10 minutes).

  8. Support Staff 9 Posted by Josh Owens on 05 Nov, 2009 04:30 PM

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    dadministrator,

    How are the updates flowing now? We just did some major server upgrading. If they still seem sluggish, I would be happy to investigate further, as it might be related to feed parsing.

  9. 10 Posted by Mags on 07 Nov, 2009 04:19 PM

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    I'm trying to set up a DM-retweet bot for an account. I checked the settings 25 minutes ago, and then resent a DM tweet as a test at 15:54. There's no sign of it being retweeted yet, although the published update time is 5 minutes and the DM has shown up in the DM window for the account on Tweetdeck.

    The account is @shinyshelf.

  10. Support Staff 11 Posted by Josh Owens on 10 Nov, 2009 09:27 PM

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    Mags,

    Thanks for pinging us, the issue turned out to be the @ symbol you had on each account you listed as a source. I removed those and you should see updates flowing soon.

    See that this thread have several different issues, I am going to close it out, feel free to open new discussions if you still have problems guys.

  11. Josh Owens closed this discussion on 10 Nov, 2009 09:27 PM.

  12. ted re-opened this discussion on 11 Nov, 2009 11:20 PM

  13. 12 Posted by ted on 11 Nov, 2009 11:20 PM

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    Hi, tweetbots are still not working for my bot @loudoun_news...ID =
    ***@hotmail.com

  14. 13 Posted by LiberT on 12 Nov, 2009 10:06 PM

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    Similar issues here. My bot @LiberT seems to turn become disabled regularly. My other bot seems to operate fine.

  15. 14 Posted by wendy on 05 May, 2010 03:21 PM

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    If anyone is still having an issue with this please let us know. We haven't heard anything else about it so I am assuming its been resolved.

  16. wendy closed this discussion on 05 May, 2010 03:21 PM.

  17. dadministrator re-opened this discussion on 08 May, 2010 01:33 PM

  18. 15 Posted by dadministrator on 08 May, 2010 01:33 PM

    dadministrator's Avatar

    So, my tweetbots were all shut off again...though you've got all my credit card info...please don't make me go back into all of them, 1 at a time, and turn them on each month...

  19. Support Staff 16 Posted by Josh Owens on 08 May, 2010 02:43 PM

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    dadministrator,

    I just checked things out and I am showing your bots active. I will look into the monthly mix up that seems to disable them as soon as I get home tonight.

  20. Josh Owens closed this discussion on 08 May, 2010 02:43 PM.

  21. ted re-opened this discussion on 08 May, 2010 03:34 PM

  22. 17 Posted by ted on 08 May, 2010 03:34 PM

    ted's Avatar

    Thanks - I went ahead and activated them all (again)
    ------Original Message------
    From: Josh Owens
    To: ***@kmeinternetmarketing.com
    ReplyTo: Tweet hopper Support
    Subject: Re: TweetBots have stopped [Problems]
    Sent: May 8, 2010 10:45 AM

  23. 18 Posted by Mark Poppen on 08 May, 2010 04:32 PM

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    Kind regards,
    Mark Poppen
    Poppen Design - www.poppen.ca
    Phone: 306 423 5610

  24. 19 Posted by Mike Miles on 16 Sep, 2010 01:18 PM

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    This comment was split into a new discussion: TweetBots have stopped

    first off, thanks for this great service but,

    I have an RSS bot for my account (twitter name is @saidatlunch) . Which has not run for 15+hrs. But your faq says it should be running every 10min.

    Any help would be appreciated.

  25. Josh Owens closed this discussion on 16 Sep, 2010 06:27 PM.

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